Product Return
1. Return Policy
– Products that can be returned are only those that are expired and in their original condition.
2. Return Process
– Customers must contact the store’s email on the website.
– Send a photo of the product along with the order number.
– Send the product to our address on the website.
3. Shipping Cost for Return
– In the event that the product is defective from us, the store is happy to pay for the return shipping.
Refund period
1. Refunds
– Once the order cancellation is approved, we will process the refund within 7-10 business days.
– Refund time may vary depending on the policy of the bank or credit card company.
2. Refund method
– Refund will be processed to the original payment method used by the customer to place the order.
– The customer will receive an email notification when the refund is successful.
